Frequently Asked Questions
May I bring my kids?
Absolutely! Please keep in
mind that the sale will be very busy & crowded and for their safety,
children must be accompanied by an adult at all times.
Need help or advice during the sale?
Many of our volunteers are experienced parents who will be happy to
help whether you're a first-time-mom-to-be or a grateful grandparent hoping to
get the bare essentials for overnight visits from the grandchildren.
What about recalled items?
Due to recent legislation concerning lead safety testing and
recent recalls, we at Kidcycle take the safety of our shoppers and their children
very seriously and we do our best to make sure our sale doesn't include
recalled items. We strongly suggest that
our sellers visit the links below to see what's been recalled before heading
out to shop with us. All sales are final
and at your own risk. You may want to view:
Do you have a
full time store location?
No, we are a seasonal sale and only twice a year. Once in the spring and once in the fall.
Is there an entry fee?
No. Free admission!
What if I buy something, get it home and find it damaged or it
doesn’t fit my child?
All sales are final, no refunds, returns or exchanges. No exceptions. Please carefully inspect all items before
purchasing. If the item is the wrong
size, you are welcome to sell it at our next sale.
I have found the perfect
(fill in the blank here). How do
I check it out so no one will get it?
Please do not remove tags from large items. We will have a small "hold area"
where you may check the item with a hold tag for no more than 1/2 hour. After 1/2 hour if you do not claim the item
for payment, it will be placed back on the sales floor.
Thank you for shopping our sale, and
sincere word of thanks for our
volunteers who make the sale happen. |